Terms & Conditions
By placing an order on this website, you are agreeing to the following terms and conditions:
Order Acceptance Policy
All orders and other requests received are subject to acceptance by Flowers & GoodS , and any of its personnel, reserve the right, at our absolute discretion, to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received in full, via the payment method used to place the order.
Delivery of your order
Please refer to the following details:
– Monday to Friday: please place the order latest by 3:00 PM for same day delivery.
– Saturday and Sunday : Please place the order latest by 12.00PM for same day delivery
Orders placed after these cut off times will be delivered according to the delivery date and time slot selected by the customer on the cart page. Feel free to visit our FAQ page for more details.
Changes to your order
If you wish to make any changes your order, please do so by contacting us at info @flowersgoods.com , Mon-Sun, 8:00 AM – 5:00 PM. We will always do our best to make last-minute changes for you, but we can only guarantee changes-including to the delivery address and in relation to card messages- that are requested by 12:00 PM one 1 day before the intended delivery day. For same-day orders, we will try our best to make the changes but we cannot really promise on that.
Cancellation policy
We’re sorry to hear that you’d like to cancel your order, but we totally understand that plans can change! Here’s what you need to know: